Professional service firms are undergoing rapid changes due to globalization and emerging technologies such as AI, ML, blockchain, etc. It has enabled PS firms to diversify their services and venture into newer markets to accommodate ever-changing client requirements.
As a result, it is imperative to implement an effective workforce plan to ensure the availability of a skilled workforce to meet these changing demands. In addition, it helps PS firms to stay forewarned and proactively mitigate resource-related risks such as talent shortage, high turnover, etc.
