The banking industry has shifted from accepting deposits and money lending to wealth management, cryptocurrency etc., due to technological advancements. As a result, numerous banks expanded themselves resulting in the onsite, offshore and nearshore business models.
These multinational banks require specialized resources in their on-site, off-shore, and near-shore delivery centers. However, they face challenges like high resourcing costs, unplanned attrition, skills gap, conflicting priorities, etc. Therefore, they need an advanced resource management tool to effectively manage their resources.