How to Measure Different Types of Resource Utilization

June 3, 2020 By

In the modern business landscape, resource utilization is a key performance indicator. The businesses strive to achieve optimum utilization of their workforce to enhance profitability.

It is crucial to the firm as it has a direct impact on their bottom line. However, it’s not as simple as it seems, especially in the case of multi-faceted or complex projects. Resource utilization varies based on the types of industry. These are:

  • Overall resource utilization.
  • Billable resource utilization.
  • Non-billable resource utilization.
  • Strategic resource utilization.

Before diving into the technicalities of how to measure each type, let’s gain an in-depth understanding of the same.

How to Measure Different Types of Resource Utilization

#1.Measuring Overall Resource Utilization

Overall resource utilization is the method of measuring how much a resource is utilized in totality against its availability or capacity.

Which implies;

Overall Resource utilization = Actual or allocated total time / Available resource time or resource capacity.

#2.Measuring Billable Resource Utilization

Billable utilization is the method of measuring how much a resource is utilized for billable work against its availability or capacity.

Which means;

Billable Resource utilization = Actual or allocated billable time / Available resource time or resource capacity.

#3.Measuring Non-Billable Resource Utilization

Non-billable resource utilization is a method of measuring how much a resource is utilized for non-billable work against its availability or capacity. Non-billable work is related to non-billable projects, BAU, meetings, etc.

Which means;

Non-Billable Resource utilization = Actual or allocated non- billable time / Available resource time or resource capacity

#4.Measuring Strategic Resource Utilization

Strategic resource utilization is the method of measuring how much a resource is utilized for strategic projects. Strategic projects are for achieving long term strategic goals of the business.

So, we measure Strategic utilization as:

Strategic Resource utilization = Actual or allocated strategic time / Available resource time or resource capacity

#5.Example of Types of Resource Utilization

Let us take the following example to get a better understanding of the concepts mentioned above:

For example,
If the capacity of an employee is 40 hours/week, and total work allocated to this person is 44 hours.

Let’s assume, 44 Hours of work has been allocated in the following ways:

  • 16 hours are allocated to billable work.
  • 20 hours are allocated to non-billable work.
  • 8 hours are allocated to strategic work

So, this person’s different resource utilization will be calculated as:

Overall Resource utilization = 44 hours / 40 hours = 110%
Billable Resource utilization = 16 hours / 40 hours = 40%
Non-Billable Resource utilization = 20 hours / 40 hours = 50%
Strategic Resource utilization = 8 hours / 40 hours = 20%


Maximize Profitable Resource Utilization with Modern Resource Management Software
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#6.The SAVIOM Solution

SAVIOM is the market leader in providing an Enterprise Resource Capacity Planning Solution. It has more than 20 years of experience working with high valued global companies around the world. SAVIOM also provides tools for project portfolio management, professional service automation, and workforce planning software. So, SAVIOM can help your business to establish an efficient system geared towards your specific business challenges.


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#1.Measuring Overall Resource Utilization

#2.Measuring Billable Resource Utilization

#3.Measuring Non-Billable Resource Utilization

#4.Measuring Strategic Resource Utilization

#5.Example of Types of Resource Utilization

#6.The SAVIOM Solution

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